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  • Professional Development: Frequently Asked Questions

    What should I wear to an event?
    I cannot attend, but my colleague can. What do I do?
    I need to cancel my registration for a NACE event or educational program. Can I get my money back?
    I need a copy of my invoice/confirmation.
    Can I get NBCC/HRCI Continuing Education clock hours for attending an event?
    What meals are included in my registration?
    As a NACE member, do I save any money on my registration?
    My boss is a NACE member. Can I attend at the member rate, too?
    My colleague has registered for a webinar, may I login as well?

    What should I wear to an event?

    NACE events are set in a relaxed, professional atmosphere. Attire is business casual. Meeting room temperatures can be cool and the climate may vary, so it is recommended that you wear layered clothing for comfort.

    I cannot attend, but my colleague can. What do I do?

    You can transfer your registration to a colleague by following these steps:

    • Submit your request in writing to events@naceweb.org at least 10 business days before the program’s scheduled start date.
    • Include your registration confirmation with your written request.

    Only one transfer is allowed per original registration.
    (Please note: NACE reserves the right to deny substitution requests, in advance or on site.)

    I need to cancel my registration for a NACE event or educational program. Can I get my money back?

    CORONAVIRUS (COVID-19) – CANCELLATION AND REFUNDS (UPDATED MARCH 15, 2021)

    All unused credit balances from the cancellation of NACE20 will be automatically extended through December 30, 2022. These dollars can be used for any NACE events or services, including membership dues. Contact NACE Education & Events at events@naceweb.org for conference and event registrations or customer service at customerservice@naceweb.org with any questions.

    For most NACE events and educational programs*, a full refund will be granted if you cancel at least 10 business days prior to the start of the event/educational program. Your request must be made in writing, and sent to events@naceweb.org.

    Cancellation requests made less than 10 business days prior to the start of the event/program are not refundable. In the event of extenuating circumstances, refunds will be processed as a refund or credit (to be used by 6/30/23). Please contact events@naceweb.org for more details.

    Please note: No-shows are not eligible for a refund or credit.

    (* For cancellations related to the NACE Conference, Management Leadership Institute, and Career Coaching Intensive, please refer to the individual events for details about refunds.)

    I need a copy of my invoice/confirmation.

    If you need copy of your invoice or confirmation, please see your MyNACE account or contact our professional development team at events@naceweb.org.

    Can I get NBCC/HRCI Continuing Education clock hours for attending an event?

    The National Association of Colleges and Employers (NACE) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5161. Programs that do not qualify for NBCC credit are clearly identified. NACE is solely responsible for all aspects of the programs.

    NACE is also recognized by the HR Certification Institute® (HRCI®) as qualified to offer Continuing Education clock hours (CEs) for aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™. Some presentations will be available for recertification credits.

    All requests for Continuing Education Credit Hours should be sent to educationrequest@naceweb.org. Credit will be issued to named registrant upon verification of attendance by the named registrant. Documentation will be provided five business days from the date of inquiry. Registration and attendance will be verified prior to issuance.

    What meals are included in my registration?

    Please refer to the specific program information online for details about meals.

    As a NACE member, do I save any money on my registration?

    Yes—this is a key benefit of membership, and NACE members enjoy steep discounts on events. Although the size of the discount ranges depending on the event, your membership can save you as much as 35 percent of the regular price of the event.

    My boss is a NACE member. Can I attend at the member rate, too?

    You must have your own membership to receive the member rate. For details about membership, see our website.

    My colleague has registered for a webinar, may I login as well?

    NACE webinar content is for paid participants only. To be considered a paid participant you must be registered for the webinar. Logins by multiple users from a single organization with only one participant registered, and multiple logins by a single user are not permitted.