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  • 2023 NACE Management Leadership Institute

    If you would like to be placed on our wait list, please contact the NACE Professional Development Team by e-mail or phone, 610.625.1026.

    Registration Closed

    • Date: July 9 – July 14, 2023
    • Location: Kimpton Hotel Monaco Baltimore, Inner Harbor, Baltimore, MD

    • Career Level: Intermediate-level career services professionals (new and aspiring directors)
    • Competency: Management and Administration
    • Fee: Single Room - $2,685 (member); $3,330 (nonmember)

      Commuter Rate - $1,915 (member); $2,415 (nonmember)

    • Summary

      Join friends and colleagues at the 2023 NACE Management Leadership Institute for in-person learning that’s always engaging and impactful. Class size limited to 100 participants.

      The career services profession is evolving, informed by changes in our culture, expectations among higher education leaders and students, demands for an equitable and inclusive student experience, and a transformation in employer relations. Now more than ever before, career services leadership plays a critical role in institutional effectiveness and student success. The MLI curriculum, taught and facilitated by nationally recognized faculty, is designed to deliver substantive and timely strategies and practices for leading and contributing to successful career services initiatives.

      Designed for emerging and aspiring leaders, you’ll strengthen the leadership skills needed to contribute to and build a stronger and more successful career services team. This program will also promote evidence-based leadership strategies to excel within the field of career services and pave your way to greater organizational success.

      Who should attend? Intermediate-level career services professionals aspiring to advance in their careers.

      Following this program, you will be able to:

      • Identify leadership and motivation skills useful for peer management and managing direct reports;
      • Explore best practices in career center management;
      • Discover how you can add value and balance to your career center’s missions and goals through strategic management;
      • Identify new methods of raising the visibility of your career center within the university setting;
      • Discuss the ins and outs of financial management;
      • Examine timely ethical issues affecting career services and recruiting; and
      • Build a valuable network of colleagues in the career services profession.

      In addition, you'll know how to:

      • Describe The Five Practices of Exemplary Leadership;
      • Differentiate between management and leadership;
      • Examine and model behaviors of exemplary leaders;
      • Analyze the meaning and value of individual leadership;
      • Construct an action plan to develop and expand your leadership skills;
      • Analyze LPI as an instrument to measure leadership;
      • Identify leadership behavior threads; and
      • Evaluate individual leadership rankings.

    • Event Schedule

      Schedule (Course content and times subject to change)

      Sunday, July 9, 2023
      Arrivals and Check-in
      Evening – informal meet up

      Monday, July 10, 2023
      Breakfast on own
      8 a.m. – Noon – The Five Practices of Leadership+ LPI Assessment
      Noon – 1:30 p.m. – Lunch
      1:30 – 5 p.m. – Ethical Issues in Career Center Management

      Tuesday, July 11, 2023
      7:30  – 8:30 a.m. – Breakfast
      8:30  – 11:30 a.m. – Transformational Leadership
      11:30 a.m. – 2 p.m. – Free time; Lunch on own
      2 – 5:30 p.m. – Strategic Financial Planning & Budget Management

      Wednesday, July 12, 2023
      Breakfast on own
      9 a.m. – Noon –  External & Employer Relations
      Noon – 1:30 p.m. – Lunch
      1:30 – 5 p.m. – NACE Competencies for Career Readiness

      Thursday, July 13, 2023
      7:30  – 8:30 a.m. – Breakfast
      8:30  – 11:30 a.m. – Strategic Communications & Brand Marketing
      11:30 a.m. – 2 p.m. – Free time; Lunch on own
      2 – 5:30 p.m. – Strategic Planning for Career Services: Laying a Foundation for Success

      Friday, July 14, 2023
      7:30  – 8:30 a.m. – Breakfast
      8:30 – 11:30 a.m. – Personal Development for Professional Growth; Certificate Completion


    • Session Descriptions

      The Five Practices of Exemplary Leadership® & Leadership Practices Inventory

      Participants will develop their understanding of leadership as an observable set of skills and articulate how the Five Practices of Exemplary Leadership significantly impact their organization and team to increase commitment, engagement, and performance.

      In this interactive session, the focus is on you. Using the results from the Leader Practices Inventory 360 assessment (LPI), participants will analyze the frequency of leadership behaviors as perceived by colleagues, staff, and supervisors, and describe how the frequency of leadership behaviors contributes to gaining organizational and staff buy-in. Participants will draw a correlation between personal values and leadership philosophy to construct an action plan for continued professional development.

      Following this session, you will be able to:

      • Understand and describe the Five Practices of Exemplary Leadership;
      • Evaluate leadership rankings of the Five Practices of Exemplary Leadership;
      • Develop understanding of the LPI as a leadership development tool;
      • Discuss areas and measurement methodology for the LPI;
      • Describe emotional intelligence and its impact on leadership;
      • Recognize the meaning and value of individual leadership;
      • Identify your own leadership strengths;
      • Identify areas for improvement;
      • Discuss the opportunities to take risks needed for growth; and
      • Create an action plan for the next steps in your development as a leader.

      Presenter: Branden Grimmett, Associate Provost, Career and Professional Development, Loyola Marymount University

      Ethical Issues in Career Center Management

      Practitioner consideration and understanding of myriad ethical and legal issues is vital for successful career center management, particularly in policy development and implementation. This session will consider key ethical issues in professional practices, and related NACE resource and case studies will be presented for policy development exercises.

      Following this session, you will be able to:

      • Differentiate between legal and ethical issues;
      • Understand the salient NACE resources for addressing ethical issues in professional practice; and
      • Examine case studies for key ethical issues and develop related policy recommendations.

      Presenter: Ja’Net Glover, Senior Director of Career Services, University of Florida – Career Connections Center

      Strategic Planning for Career Services: Laying a Foundation for Success

      Like many practitioners, you may find yourself faced with increasing demands and deliverables. The key to meeting those demands is through strategic management and planning. Attendees will explore the strategic planning process and develop an understanding of core components necessary to increase organizational effectiveness and success using a collaborative leadership approach. Attendees will develop a strategic framework that will identify current organizational issues, including barriers to the process, and learn methods to overcome obstacles.

      Following this session, you will be able to:

      • Understand basic elements of strategic planning;
      • Apply strategic planning concepts to the unique challenges in your own career center; and
      • Develop the foundation for your strategic plan.

      Presenter: Suzanne Helbig, Associate Vice Provost, Division of Career Pathways, University of California – Irvine

      Transformative Leadership by Design

      Current and future trends in higher education require career services directors to exhibit transformative and impactful leadership skills beyond day-to-day operational management activities. Tomorrow’s career services leaders are expected to articulate a vision for the future of their program, design a strategic roadmap for their campus community, activate internal teams and external networks and resources around a common purpose, scale-up efforts and maximize engagement through innovative technology and data integration, and use creative branding and communication methods to communicate the story of their program successes and challenges to their various stakeholders. Using the tenets of transformative leadership and design thinking as a backdrop, this interactive course will focus on building the essential knowledge and skills to lead future paradigms of college career services.

      Following this session, you will be able to:

      • Articulate steps to develop a vision for the future and strategic plan using transformative leadership and design thinking methods;
      • Use effective methods of communication to lead others toward institutional vision and strategic goals;
      • Identify and apply different styles of situational leadership; and
      • Implement steps to lead change.

      Presenter: Branden Grimmett, Associate Provost, Career and Professional Development, Loyola Marymount University

      Strategic Financial Planning and Budget Management for Career Services

      As the economic model for higher education comes under increasing scrutiny from many quarters, becoming an adept financial planner and budget manager is critical to the success of career services leaders . Understanding the fundamentals of college and university budgeting practices, developing savvy financial management skills, exploring creative ways of generating new resources and integrating budget with annual  and strategic planning are essential to leadership in career services. Drawing from current events, case studies, and interactive problem solving, participants will improve budget and finance strategies for departmental success.

      Following this session, you will be able to:

      • Explore pricing, ROI, and financial climate for higher education and its impact on career services;
      • Identify best practices for financial planning and budget management in the current context;
      • Generate creative solutions for stewarding current resources and cultivating new revenue opportunities; and
      • Develop and align connections within budgeting, annual goal setting, strategic planning and resource advocacy.

      Presenter: Ja’Net Glover, Senior Director of Career Services, University of Florida – Career Connections Center

      Pathways to Student Success with Competency Development

      How will the revised career readiness competencies move us forward in building a successful workforce? Two years in the making, the revisions reflect the work of a member task force, research conducted by NACE in partnership with SkillSurvey, and recommendations gathered through the NACE membership. The session will provide an overview of the revisions, share highlights about the work of the task force and the research into behaviors associated with the competencies, and review implications for developing talent.

      Following this session, you will be able to:

      • Understand the eight core competencies that employers seek in job applicants;
      • Develop a framework for incorporating the competencies into career readiness curriculum;
      • Create a plan to communicate competency development to campus and university stakeholders.

      Presenter: Tim Harding, Asst. Vice President, Career Development and Engagement, The University of Tampa

      Strategic Communications & Brand Marketing

      Successfully marketing your career center involves an integrated communications and marketing plan along with cohesive brand messaging and innovative approaches. This session reviews the required fundamentals for launching a long-term approach to your  strategic communications and marketing efforts. 

      Following this session, you will be able to:

      • Develop or refine a strategic communications and marketing plan; 
      • Explore innovative marketing approaches and best practices; 
      • Apply design thinking to storytelling for influence;
      • Identify strategies to strengthen and leverage your career center brand; and 
      • Assess results and make data-informed decisions.

      Presenter: TBD

      External & Employer Relations

      External and employer relations partnerships are an essential and valuable part of career services. As participants think about enhancing these relationships, you’ll be asked key questions: Why should these employers want to work with you? How will you reach out? What will you say? How do you organize and track outreach? This interactive session will bring clarity to these dilemmas  to help participants identify opportunities to enhancing  their relationships with employers.

      Following this program, you will be able to:

      • Create an outreach campaign with criteria for identifying employer targets; 
      • Consider and incorporate diversity and inclusion as core components to relationship management;
      • Asses and track outreach efforts; and 
      • Interpret data to create leverage with your college or university. 

      Presenter: Larry Jackson, Associate Director, Counseling & Programs, University of California – Berkeley

      Personal Development for Professional Growth

      In today’s rapidly changing environment, personal and professional success depends on the collective capacity to understand what is meant by building on the best , imagining what can be, and creating what will be. Participants will be introduced to a method of positive planning that is rooted in a process of discovery.

      To achieve this self-directed plan, participants will use a tool that is new to most people—appreciative inquiry. Appreciative inquiry is a way to rediscover and tap into our core strengths and highest potentials. Appreciative inquiry helps us develop our self-talk in a constructive way; encourages us to bring out the best qualities in serving our organizations; and helps us develop the goals, dreams, and action steps that support the future of our careers.

      Following this program, you will be able to:

      • Create an outreach campaign with criteria for identifying employer targets; 
      • Assess and track outreach efforts; and 
      • Interpret data to create leverage with your college or university. 
      • Identify the principles and processes of positive planning;
      • Use appreciative inquiry to examine your best qualities in service to your organization; and
      • Develop a self-directed plan for mapping your goals, dreams, and action steps to move your career forward.

      Presenter: Théres W. Stiefer, Ed.D., Higher Education Consultant

      *Presenters are subject to change.

    • Registration Information

      Class Size

      Class size is limited to 100 participants to maximize the educational value of the program.

      Hotel and Travel Information

      MLI 2023 will be held at the Kimpton Hotel Monaco Kimpton Baltimore Inner Harbor  in Baltimore, MD. Your hotel room is included in your paid registration fee. Please do not call the hotel to make your reservation. NACE staff will be making your hotel reservation for the entire program.

      If you wish to extend your stay before or after, notify our Education & Events team at before June 9, 2023. The cost for the additional night is $159.

      Airport Information/Transportation to the Hotel

      Baltimore/Washington International is 10 minutes from the hotel and offers taxi, Lyft and Uber ride share services.

      Driving Directions & Parking

      Directions by car. Parking is available on-site at a daily rate of $44 per night + tax.


      Tuition is $2,685 for NACE members ($3,330 for nonmembers).

      This rate includes a single hotel room for five nights, three full breakfasts, two lunches, , breaks , one opening night class dinner, and participant materials and assessments used during the program. The hotel also offers an evening reception hour and offers morning coffee and tea service, but not a complimentary breakfast.

      Commuter Rate

      For commuters, tuition is $1,915 for NACE members ($2,415 for nonmembers). Includes three full breakfasts, two lunches, breaks , one opening night class dinner, and participant materials and assessments used during the program; no hotel room is included in this rate.

      Cancellation/Substitution Policy

      All cancellation/substitution requests must be made in writing. Send requests to or call 610.625.1026 for assistance.


      • NACE’s focus is on the health and safety of our attendees who plan on attending the Management Leadership Institute (MLI). We continue to monitor COVID-19 safe meeting protocols. NACE has updated our credit and refund policies to support our members.
      • Cancellation requests due to illness or emergency may be sent to and the full registration amount paid will be credited to your NACE account.
      • Non-illness or non-emergency cancellations received on or before April 10, 2023 are refundable but subject to a $150 administrative fee. Cancellation requests received after April 10, 2023 nonrefundable. A credit equal to the value of the cancelled registration, less the $150 administrative fee, will be issued and will be valid until June 30, 2024.
      • No-shows at MLI are not eligible for a credit or refund.
      • In the event MLI is cancelled due to COVID-19, NACE will automatically issue a credit to your NACE account for the amount of your paid registration. Your credit protects your budget dollars and can be used on any NACE product, service, or event. If you would prefer a refund, please submit your request in writing to

      Before April 29, 2023 you can transfer your registration to a colleague by following these steps:


      • Submit your request in writing to by April 29, 2023. Include your registration confirmation with your written request.
      • Only one transfer is allowed per original registration. Please note there may be additional charges if the membership status of the substitute is different than the registrant.

      Due to required pre-work that all program participants must complete, no substitution requests will be accepted after April 29, 2023. (Please note: NACE reserves the right to deny substitution requests.)

      In light of the ongoing pandemic, your safety is our paramount concern. NACE strongly encourages all attendees to be vaccinated against COVID-19 in advance of MLI23. NACE will follow all relevant protocols including local, state, and CDC guidelines as we work closely with the training venue to promote the recommended practices at the time of the event.

      Additional information will be provided to MLI23 attendees closer to the event date.



    For questions about payment or registration, contact or visit our MLI FAQ.