August 16, 2017 | By NACE Staff
TAGS: operations, trends and predictions, surveys, benchmarks, nace insights
Spotlight for Career Services Professionals
More than half of university career services operations are based in the student affairs division, according to results of NACE’s 2016-17 Career Services Benchmark Report for Colleges and Universities.
Overall, nearly 52 percent of university career services operations are based in the student affairs division, followed by 24 percent in academic affairs.
Although the division that houses an institution’s career services operation has remained relatively unchanged since last year, there has been gradual movement away from student affairs over the years, perhaps reflecting a desire by institutions to coordinate career services with other essential areas. (See Figure 1.) In 2006, 67 percent of career services operations were part of student affairs, while just 18 percent were in academic affairs.
In terms of names, “career services” was identified as the most commonly used title (44.4 percent), followed by “career center” (29.8 percent), and “career development” (28.7 percent). (See Figure 2.) The “other” category was identified by 19.1 percent of respondents and was comprised of dual-purpose titles such as “career and academic advising.” Also, titles containing “career education” and “planning” occurred frequently (13.4 percent and 11.2 percent, respectively).
Data were collected for the 2016-17 Career Services Benchmark Survey Report for Colleges and Universities from September 30, 2016, to January 20, 2017, from NACE member institutions; there were 705 respondents, representing 35.3 percent of all eligible respondents. Highlights from the 2016-17 Career Services Benchmark Report for Colleges and Universities are available on NACEWeb. Participating members can access the full report through MyNACE.
Figure 1: Organizational Division, 2006-16
Figure 2: Naming Models Used in Office Title, by Carnegie Classification
Percent of staff time spent student-facing
Median number of students per professional staff member
Median number of FTE professional staff
Median number of FTE overall staff
Percent of career centers reporting cuts to personnel budget
Percent of career centers reporting cuts to non-personnel budget
Percent of career centers using third-party provider to collect student outcomes
2020-21 Career Services Benchmark Survey Report