April 16, 2018 | By NACE Staff
TAGS: best practices, coaching, onboarding, nace insights, career development
Spotlight for Career Services Professionals
As a former human resources and business executive, Bev McLean understands the need for employers to have a good onboarding plan and new employee training program.
McLean, now director of career and professional development services at Saint Mary's College of California, also knows that some employers don’t have these programs. To help fill in this gap for her students, she has developed a workshop titled “First 90 Days: Congratulations, You Got the Job! Now What?” that prepares them for their first several months of employment.
“We emphasize the skills that employers are seeking and how the students can obtain those skills,” McLean says.
Employers, she explains, should be interested in developing strong onboarding and training programs.
“A well-planned onboarding program doubles as a great retention strategy,” McLean says. “Employee engagement is also tied to the bottom line. First impressions are critical to keeping new hires around. But while some onboarding and training programs are effective, most are not.”
McLean helps students create their own 90-day onboarding plan, through which they will:
For example, the program helps students understand that the importance of communicating effectively with their boss. Early conversations may address the boss’ expectations and style, and key resources and stakeholders. To discuss expectations, McLean suggests new hires start with results by asking the boss:
“Companies think of the first 90 days as a ‘probationary’ period for their new hires to see if they will make it in the company,” McLean explains. “This is the amount of time students need to learn the company’s culture and their job. Being prepared for what will happen while they are in college will help them build their brand and reputation, and get off to a successful start.”
McLean has shared the PowerPoint presentation of “First 90 Days” with NACE members through the NACE Community resource library. She encourages others to share their programs and resources through the NACE Community resource library as well.
Percent of staff time spent student-facing
Median number of students per professional staff member
Median number of FTE professional staff
Median number of FTE overall staff
Percent of career centers reporting cuts to personnel budget
Percent of career centers reporting cuts to non-personnel budget
Percent of career centers using third-party provider to collect student outcomes
2020-21 Career Services Benchmark Survey Report